The Agenda

Coming Soon: Customer Service Revolution 2020 Agenda 

Hundreds of your peers joined us in 2019 for the Customer Service Revolution Conference (CSRev). CSRev19 was packed with companies including: Domino’s, Anytime Fitness, Advance Financial, Chick-fil-A, Sherwin Willians, and more.

What to Expect in 2020

Year twelve promises expanded programming with more sessions and speakers, a collection of case studies from CX Experts who have piloted the latest strategies in their companies, and an ever-growing community of CX leaders seeking to drive change in their organizations.

Check out our current lineup of Speakers. Continue to check back as we will announce more Speakers to our 2020 Conference.

Fill out the form at the bottom of the page to stay in the know.

October 6th, 2020

Session

Venue

  • 7:00 PM - 9:00 PM
  • Opening Reception and Pre-Registration
  • Cleveland Convention Center

October 7th, 2020

Session

Venue

  • 8 AM - 8:30 AM
  • Breakfast and Registration
  • Cleveland Convention Center
  • 8:30 AM - 5:30 PM
  • Conference
  • Cleveland Convention Center

October 8th, 2020

Session

Venue

  • 8 AM - 8:30 AM
  • Breakfast
  • Cleveland Convention Center
  • 8:30 AM - 4 PM
  • Conference
  • Hall Faculty

Get In Touch

Do you have a question about the 2020 Customer Service Revolution agenda? Send us a note and we’ll get back to you as soon as possible or email us at events@thedijuliusgroup.com