The Customer Service Revolution Podcast featuring Speakers and other amazing thought leaders
Customer service, done right, can be your company’s single, biggest, competitive advantage.
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.
Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.
It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.
If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
Can you remember the last time you silenced your inner voice?
Listen here → https://thedijuliusgroup.com/csr128
This episode of The Customer Service Revolution invites you to a fascinating conversation with Bronkar Lee, whose journey from an overweight kid to a high-profile entertainer, performer, and motivational speaker is inspirational. Bronkar’s unique blend of music and circus entertainment, which has earned him spots on the Tonight Show with Jay Leno and a Super Bowl commercial, is a testament to his grit and talent.
Bronkar takes us through his journey, sharing how harnessing his internal dialogue has aided his personal growth and equipped him to help others. He also discusses the shift towards more open conversations on mental health, a topic that’s gained significant attention amid the global pandemic. With a unique perspective on managing negative self-talk, he reveals his strategy rooted in reflection and projection, highlighting the energy that our words carry.
Have you ever wondered how people overcome challenges in their daily lives and still manage to stay positive?
Bronkar shares an incident with his new fridge, showcasing the power of intentionality, presence, and effective communication in resolving issues. As we gear up for The Customer Service Revolution Conference, Bronkar promises an energizing experience in his dual roles as a keynote speaker and emcee. Closing with an intimate glimpse into his parenting approach, he discusses the importance of imparting emotional and mental skills to his sons.
Buckle up for an exciting ride with Bronkar Lee, filled with laughter, motivation, and much more.
Here are just a few takeaways:
- Bronkar Lee’s story as an overweight child to becoming a star performer and motivational speaker
- The significance of mental health and strategies to combat negative self-talk
- Bronkar’s experience with customer service and how he used intent, presence, and communication to resolve an issue with a faulty fridge
- His upcoming roles as an emcee and keynote speaker at The Customer Service Revolution Conference
- Bronkar’s approach to parenting that focuses on the importance of equipping his sons with emotional and mental skills
- His unique blend of music and circus entertainment and how it helped his career take off
- The power of inner dialogue and its impact on personal growth, mental health, and customer service
Bronkar Lee’s viral video – www.facebook.com/watch/?v=10154801517787606
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If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.
Customer Service Revolution Highlights
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