Media and Highlights

The Customer Service Revolution Podcast featuring 2020 Speakers and other amazing thought leaders

Customer Service Revolution

Customer service, done right, can be your company’s single, biggest, competitive advantage.

Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.

Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.

It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.

If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!

Andy Bailey is a best-selling author and business coach. He started his first business in college and grew it to be an INC 500 multi-million dollar company. Through this experience, he learned how to build great organizations.

Most recently, Andy founded the company Petra. He spends his time coaching and passing on to other entrepreneurs, business owners, and leaders the principles and practices he used to build his own successful enterprise.

In this episode, Andy is joining us to discuss how he has taught hundreds of business leaders to reach their potential, what the greatest obstacle to scaling a business is today, what it means to become boundless, and how to do it. Tune in to hear from the incredible friend and mentor, Andy Bailey.

You Will Learn:

Andy’s backstory.
Why the recurring revenue model is so powerful.
Why Andy sold his first business.
How Petra came to be and what the name means.
Why Andy has stepped away from Petra and pivoted to Boundless.
What his book Boundless is all about.
Why it’s so important to “live boundless.”
How Andy has combatted panic with his team members and the people he’s coached.

Resources mentioned:

Boundless Website

Email Andy: andy@boundless.me

The Customer Service Revolution Podcast

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com. Let them know I sent you.

098: Boundless with Andy Bailey

September 21, 2022

John DiJulius

097: From Homeless to Bad Ass Boss Bitch

August 10, 2022

John DiJulius

096: Referrals Without Asking

August 3, 2022

John DiJulius

095: Reimagining the American Dream

July 20, 2022

John DiJulius