Why you and your team need to attend The CX Event of 2021
We’ve entered a year of extraordinary change.
Customer complaints are higher than ever and long-standing businesses have closed their doors.
One thing we’ve learned from the past is that companies with outstanding service are most likely to survive economic uncertainties.
They create the greater loyalty in their customers and employees, and they out perform the market year after year.
- Do you need fresh ideas and inspiration for your future customer service strategy?
- Are you ready for change?
- Are you ready to reimagine your customer experience in the near future?
Are you ready to join the Customer Service Revolution?
The decisions you make this year will shape your company's future.
Stop feeling stuck and get the information you deserve.
Bring your team into the future with you, and attend this event together.
They are craving inspiration and motivation. They need to understand what the future can hold.
World-class teams will schedule time to meet after each weekly session to debrief and decide what they will implement. Need help with virtual meeting options post-session for your team? Contact Nicole about team packages at nicole@thedijuliusgroup.com
Continue to reimagine and revolutionize.
Attendees receive exclusive offerings to save on products and services including webinars, consulting, Experience Executive training and more.
Implement best practices of companies like yours who are leading a Customer Service Revolution and winning
Motivate your internal customers to deliver exceptional care to your external customers
Benefits of attending
- Sharpen the saw
- Spark creativity and innovation
- Connect from anywhere in the world or attend in-person
- Learn new tips and tactics
- Be part of a like-minded community with a greater focus
- Invest in yourself
- Be comfortable in your own space
- Save on travel, time, resources
- Network online and in-person
- Lower costs means more team members can attend
- Have fun!
Why you should invest in your team
- Self esteem and self-development
- Build skill sets
- Increase employee engagement
- Create loyalty
- Lower turnover
- Ensure future growth and success
- Increased productivity
- Increased motivation
- Improve employee satisfaction
- Build positive culture
- Boost company reputation
What Attendees Say
Improving your customer service without a Service Vision* is like sailing without a compass. John DiJulius has been instrumental in revamping our customer service systems.”
- Craig russeLl, starbucks
“The different speakers from different backgrounds makes this conference different than any other ones.”
- Michael Coburn, nestle
“You helped us revolutionize the way we serve our guests…”
- Kendra Sartor,the melting pot restaurants
Register Your Ticket for the 2021 Revolution
Who is this event for?
The Customer Service Revolution is the leading education and networking event for leaders and entrepreneurs who want to win and compete based on service.
This year we’ll gather virtually to reinvent your service, get inspired, and learn the best practices and innovations from world-class organizations.
Teams that deliver customer service
Many companies bring their leadership team to inspire them and create an opportunity to work together on their customer service.
Departmental leaders from all areas (B2B and B2C)
Including retail, call center, manufacturing, sales, operations, distribution, franchise, and more
Entrepreneurs
Who want to compete on service rather than price
Leaders
Who have been tasked with building customer service programs
Who have been put in charge of transforming their organizations’ customer experience
How to get the most out of this conference
- Put it in your calendar
- Turn off distractions
- Use interactive app features
- Join the social media chats
- Participate in discussions
- Schedule time to share takeaways and action plan
- Weekly eService Newsletter
- We'll take notes for you! After each session, receive notes on highlights from each speaker
- Connect with other attendees and business leaders through our robust conference app
- Opportunity to have your questions answered by global thought leaders
- Giveaways during each session
ABOUT
What is the Customer Service Revolution
The Customer Service Revolution is more than a conference, it is a movement.
The CSRevolution represents a community of like-minded professionals who are ready to ditch the status quo and make their brand the one customers can’t live without.
In its 12th year as America’s #1 Customer Service Conference, The Customer Service Revolution is here to motivate you, inspire new customer service and experience strategies and create awareness about innovations in service.
For the first time ever, you will be able to participate and join the Customer Service Revolution from your own home or office.
In 2021, we are bringing the conference to you! Virtually and In-Person.
The Customer Service Revolution is a radical overthrow of conventional business mentality energizing entrepreneurs and leaders like you to create breakthrough growth in your business.