#CSRev Cleveland, OH

Why Attend The Customer Service Revolution

What About CSRev

The Customer Service Revolution is America’s #1 Customer Service Conference. The Revolution, unlike any other event, educates attendees with the highest caliber of speakers, while immersing them in a world-class experience. Participants leave motivated and renewed, with the energy and knowledge to make price irrelevant in their business.

Implement best practices of companies like yours who are leading a Customer Service Revolution and winning

Motivate your internal customers to deliver exceptional care to your external customers

Measure and establish return on investment on your customer service programs

Learn actionable strategies to improve your company’s customer experience

Start a Revolution Within Your Organization

Enjoy world-class speakers, ground-breaking insights, plus, the big ideas, motivation, and renewed energy to propel you and your leadership team to the next level of customer service.

What Attendees Say

Improving your customer service without a Service Vision* is like sailing without a compass. John DiJulius has been instrumental in revamping our customer service systems.”

- Craig russeLl, starbucks

“The different speakers from different backgrounds makes this conference different than any other ones.”

- Michael Coburn, nestle

“You helped us revolutionize the way we serve our guests…”

- Kendra Sartor,the melting pot restaurants

Register Your Ticket for the 2020 Revolution

Who is this event for?

The Customer Service Revolution is the leading education and networking event for leaders and entrepreneurs who want to win and compete based on service. 

This year we’ll gather virtually to reinvent your service, get inspired, and learn the best practices and innovations from world-class organizations.

Teams that deliver customer service

Many companies bring their leadership team to inspire them and create an opportunity to work together on their customer service.

Departmental leaders from all areas (B2B and B2C)

Including retail, call center, manufacturing, sales, operations, distribution, franchise, and more


Who want to compete on service rather than price


Who have been tasked with building customer service programs

Customer experience officers or managers

Who have been put in charge of transforming their organizations’ customer experience