The Customer Experience Conference of 2023

October 11th & 12th, 2023 | Cleveland, Ohio

GET INSPIRED AND REENERGIZED

REIMAGINE 2020 AND BEYOND

BECOME A LEADER IN CX

Our 2023 Speakers

The Customer Service Revolution Conference exists so your brand can be world-class. To reach and maintain that top-tier distinction, you need a learning experience infused with innovation. You need experts advising on critical topics. 

Announcing more speakers soon!

ENTREPRENEUR

DYNAMIC COMMUNICATION

BEST SELLING AUTHOR

INSPIRATION

LEADERSHIP

EVP KEYBANK

FOUNDER OF SOLIDCORE

HIGH PERFORMANCE

CHIEF REVOLUTION OFFICER

SENIOR CONSULTANT FOR THE DIJULIUS GROUP

EXPERIENCE CONSULTANT FOR THE DIJULIUS GROUP

EXPERIENCE CONSULTANT FOR THE DIJULIUS GROUP

4 REASONS #CSREV NEEDS TO BE YOUR TEAM'S EVENT OF THE YEAR

Learn the nuts and bolts of proven tools and services to implement and execute a successful customer experience strategy

Re-energize your team and give them the motivation to own the Customer experience

Gain access to resources that allow you to evolve faster than your customers expectations

Create change with executable ideas you can readily implement to raise the service your team delivers

We understand your passion for service and the drive to be best in class.

Which is why we created the Customer Service Revolution Conference and our proven Customer Service Experience Framework.

12 years ago, we began this conference to bring together business leaders who are committed to excellence.

To date, thousands of business leaders have learned actionable steps and implemented revolutionary customer service.

Past attendees include:

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The CX Event of 2023

Unexpected market swings, supply chain issues and inflation resulted in a downturn in customer and employee loyalty for many businesses. 

 The truth is, the way we do business is changing; this year businesses must:

Make changes or risk not making it in the long run

Find new ways to value customers and employees

Create an inclusive brand experience

More than ever, caring for your customers is the most important thing you can do.

World-class customer service should not be full of stress and worry, even in a pandemic. We believe a reimagined vision sends a revolutionizing creative jolt through a company and reverberates to customers.

This October, the Customer Service Revolution Conference is here to inspire fresh action.

This is your moment of opportunity to reimagine customer service.

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get inspired annd reenergized

Global thought leaders
Expert advice
Memorable, motivational speakers

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reimagine 2020 and beyond

Rethink what’s possible
Create a winning plan
Learn to thrive in the future

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become a leader in customer experience

Learn the latest trends
Get ahead of your competition
Lead your industry

LEARN BEST PRACTICES IN CUSTOMER EXPERIENCE FROM SOME OF THE WORLD'S LEADING EXPERTS

Create and implement customer service programs in all kinds of industries

Hear from brand executives, trail blazers and best-selling authors about first-hand experiences, proven strategies and ingenious discoveries to improve the customer experience

IBM Watson As a Sponsor

Learn about our customized sponsorship program to meet your specific marketing goals and ROI

Here's how you can reimagine your customer service experience for the new future:

  1. Buy your ticket. For you – and your team.
  2. Block out your calendar. Every Thursday in October from 3-5:00pm ET for 2 hours of revolutionary learning.
  3. Show up with your team. Reimagine and revolutionize your customer service experience.

An Experience Like No Other

Our Past 2019 Partners & Sponsors

From entrepreneurs to developers, marketing managers, CEOs and policymakers – all of our attendees are looking to stay on top of the latest trends. Request the Prospectus and partner with us for the 2020 Customer Service Revolution.

Diamond Partner

Gold Partners

Hireology Logo
Lessonly Logo

Silver and exhibitors

CEO Coaching International Logo
NPI Audio Visual Solutions Logo

Register to attend the 2021 Revolution

Learn How to Build Rapport Using F.O.R.D. and Create More Relationships

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