Sponsors

Our 2022 Conference Partners

Presenting Sponsor

Gold Sponsor

Silver Sponsor

Exhibiting Sponsor

Revolutionary Sponsors

Charity Partner

The DiJulius Group provides customer service consulting, training, and executive education to help you simplify, systematize and create accountability for the experience you deliver.

Extraordinary customer experiences. That’s the business of Five Star Call Centers. As a call center outsourcer for customer service and product support for over 35 years, our team has mastered the art of bringing the best customer experiences – 24/7/365. No one will outthink, outwork, or outdo Five Star Call Centers.

Whether you outsource through our U.S., nearshore or offshore call centers, or through our 1,000’s of work-from-home agents, our team is ready to provide outstanding support through inbound call, email, chat, text, outbound call support and social media. And with clients in a variety of industries – finance, hospitality, retail, healthcare, and professional services – we have the right experience to bring to the table. We are not your ordinary call center. Visit fivestarcallcenters.com to learn more.

Emerald City Productions provides “done for you” and “done with you” podcasting strategy, production, promotion, and marketing solutions and services for corporations, small businesses, and solopreneurs virtually and in-person. They are trusted by brands such as Salesforce, The John Maxwell Team, Alcorn Immigration Law, and The Bottom Line CPA. We work with law firms, dental practices, talent acquisition and development departments, HR speakers, and many many more. You can find out more at https://emeraldcitypro.com

Balto is the #1 Real-Time Guidance Platform for contact centers. Balto is centered around a simple truth: Better conversations improve customer experience. Powered by AI, Balto scales best practices to agents with the push of a button and gives immediate insight into what’s working and what’s not.

Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals, and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s solutions incorporate technologies like Artificial Intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally. Esker operates in North America, Latin America, Europe and Asia Pacific with global headquarters in Lyon, France, and U.S. headquarters in Madison, Wisconsin.

What drives you to be the best that you can be? Do your employees share that same motivation for success? At C.A. Short Company, we’ve become a leader in the employee engagement and recognition award services industry by developing individualized programs that get results.

CX Coaches are licensed and trained, in the methodology developed by The DiJulius Group, to help businesses create a culture that is obsessed with providing an experience to their customers and employees.

The Customer eXperience Executive Academy provides comprehensive training and certification on all facets and responsibilities that fall under the Customer Xperience, while sharing best practices through high impact exchanges with like-minded professionals. As a student at The CXE Academy you will develop your ability to design and implement significant business change that impacts the customer service delivered by your organization.

NobelBiz is a leading Contact Center Technology company that provides all-in-one solutions for contact centers around the world. From high-quality carrier services to reliable cloud-based omnichannel software solutions, NobelBiz is your one-stop shop for everything you need to get your contact center up and running.

Event Source consistently delivers peace of mind for partners with quality rental products, exceptional service, and high standards. We are your one-stop-shop for all of your event rental needs with an extensive in-stock product line that will suit any taste or style in quantities to customize any size event – from a backyard picnic to a convention – from an intimate wedding to a gala. Peace of Mind For Rent in Cleveland, Columbus, Detroit, and Pittsburgh.

Webex Events (formerly Socio) helps organizations like yours deliver unforgettable events that attendees will love. Simplify the end-to-end management of virtual, in-person and hybrid events with a single, intuitive event platform. Learn more at https://socio.events/.

Contact Mike Yonkof at myonkof@roadrunner.com or call at (440) 934-7422
Milia Marketing sheds light on sales and marketing challenges by creating solutions that drive qualified traffic and leads to clients’ businesses through Website Design & Strategy, Search Engine Marketing, and Social Media Marketing.

You need a goal-focused marketing strategy. Your marketing efforts need to be focused, measurable, and in line with your organizational goals.

Helping the businesses we work with to attract online visitors, convert them into leads, and then generate revenue opportunities is at the core of everything we do. We don’t just believe in smart business outcomes, but also in transparency.

Studio K Photography: where Photography and Art comes together to create an unforgettable Image.

 
 

NPi Audio Visual Solutions works with end-users, event planners and producers to create extraordinary events that are a cut above the competition in Cleveland and throughout the United States. Our experienced Production staff will work to ensure that events are smooth and flawless, from inception all the way through the post-event phase.

Event Source is family-owned and operated by two generations of the Bibbo family, our team is professional, passionate, and knowledgeable. With over 40 years of experience in the rental industry, you can be assured that we will consistently deliver each order for you.

We provide top-notch service and the finest quality rental products to create memorable events. An extensive in-stock product line will suit any taste or style in quantities to customize any size event-from a backyard picnic to a convention-from an intimate wedding to a gala.

CEO Coaching International Logo

Leadership created advantage.

We work with the world’s top entrepreneurs, CEOs and companies to dramatically grow their business, develop their people, and elevate their performance. Contact us today to learn more.

The world is incredible and there are so many amazing opportunities available to a large percentage of kids. Believe in Dreams® is a non-profit organization that fulfill dreams of economically disadvantaged youth who have survived non-medical adversity by providing access to enriching opportunities, connection to community and hope for the future. To learn more about our work please check us out at www.believeindreams.org

 Believe In Dreams is a Charity Partner for the 2020 Customer Service Revolution.
 

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