The Customer Service Revolution Podcast featuring Speakers and other amazing thought leaders

Customer service, done right, can be your company’s single, biggest, competitive advantage.
Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business.
Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other customer experience leaders with actionable tips to create a culture that produces referrals, loyalty and rave reviews from employees and customers.
It’s not a podcast. It’s a movement. The Customer Service Revolution is a radical overthrow of conventional business mentality designed to transform what customers and employees experience.
If you’re a revolutionary customer service leader ready to stop competing on price and obsessed with building a brand that people cannot live without, and, this podcast is for you!
Summary:
Chief Revolution Officer John DiJulius speaks withRicky Arriola, the founder and CEO of Inktel Holdings Corp, one of the country’s leading customer experience and business process outsourcing firms. Inktel provides outsourced customer experience solutions to Fortune 500companies, government agencies, educational institutions, and consumer brands.Its services include omnichannel contact center support, sales, order management, back-office processing, government BPO services, and fulfillment.
The company has been repeatedly recognized as a Best Place to Work.
Learn
- How Ricky became obsessed with building a world-class cx organization
- Why so many organizations trust Inktel with their customer experience
- How Inktel manages rapid growth without compromising its culture
- What the future of AI has in the contact center worldLinks
 This episode is sponsored by The Customer Experience Executive Academy. Learn more here
Links:
Inktel:Â www.inktel.com
Ricky Arriola:Â https://www.linkedin.com/in/rickyarriola/
Ask John! Submit your questions for John, to be aired on future episode: tdg.click/ask
Customer Experience Executive Academy:Â https://thedijuliusgroup.com/project/cx-executive-academy/
The DiJulius Group Methdology:Â https://thedijuliusgroup.com/x-commandment-methodology/
Experience Revolution Membership:Â Â https://thedijuliusgroup.com/membership/
Schedule a Complimentary Call with one of our advisors:Â tdg.click/claudia
Books:Â https://thedijuliusgroup.com/shop/
Blogs on Above and Beyond Culture:Â https://thedijuliusgroup.com/category/above-beyond-culture/
Contacts:Â [email protected] , [email protected]
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